Terms and Conditions

Our general terms of business are below. Despite taking the greatest care and low rates of loss or damage based on industry comparisons, sometimes transport damage may occur. Also in cases like this we want to provide you with our support and offer you solid information. If you have any questions, we are always happy to help you.

We work in accordance with the ADSp (Allgemeine Deutsche Spediteurbedingungen – German freight forwarders’ standard terms and conditions) in the current version.

Please note the liability restrictions in subparagraph 23 et seq.

Transport insurance
If you are considering transport insurance cover in addition to the standard rates of the ADSp, we are happy to offer it to you through our corporate group. We can arrange coverage for you with respected transport insurers. As a rule of thumb, you should consider it for any merchandise valued at approximately €5.00 per kilo and gross weight per euro pallet.

For international shipments the CMR applies as agreed. This international convention on freight forwarding contracts by road (= Convention relative au contrat de transport international de marchandises par route) applies to international shipments, which are made by heavy goods vehicle, if the country where the goods depart from or are sent to is a CMR member state. Please note the other requirements, which we are happy to discuss with you when you place your order.

Cold storage terms and conditions
For storage operations, such as via our sister company WILMS Tiefkühl-Service, the standard cold storage terms (ABK) apply.